WBWDB Fit Guarantee
Shop with Confidence, Exchange with Ease
Our Promise to You
At WBWDB, we understand that finding your perfect fit is essential to feeling confident and empowered. That's why we've created the Fit Guarantee Program — because when you feel good in what you wear, you can focus on being the resilient person you are.
Our Smart Size Predictor uses your purchase history and feedback to recommend your ideal size. We're so confident in our technology that we're backing it with a guarantee: if the recommended size doesn't fit perfectly, we'll make it right — at no cost to you.
Important: The Fit Guarantee is automatically applied to all purchases made with a size recommendation from our Smart Size Predictor. No additional action required!
Guarantee Tiers
Our guarantee benefits are tied to the confidence level of our size prediction. The more data we have about your preferences, the stronger your guarantee.
Gold Guarantee
Our highest confidence prediction
- Free express exchanges
- Priority processing
- Return shipping covered
- Extended 45-day return window
- Size hold service
Silver Guarantee
High confidence prediction
- Free standard exchanges
- Return shipping covered
- Standard 30-day return window
- Next size availability check
Bronze Guarantee
Moderate confidence prediction
- Free standard exchanges
- Standard 30-day return window
How It Works
Initiate Exchange
Log in to your account and select the item you'd like to exchange
Select New Size
Choose your preferred size based on our recommendations
Ship It Back
Use our prepaid shipping label to return the original item
Receive Your Perfect Fit
We'll ship your new size as soon as we receive your return
Customer Experiences
"The size predictor suggested a medium for the Classic Hoodie with 96% confidence. When it arrived, it fit like it was made for me! I've never had such an easy online shopping experience."
Jasmine K.
Gold Guarantee Member
"The joggers I ordered were a bit tight, even though the predictor was 88% confident. I used the Silver Guarantee for an exchange, and the process was seamless. The new size arrived within days!"
Michelle T.
Silver Guarantee Member